Question 1

What is hyperbaric oxygen therapy?

Accepted Answer

Hyperbaric Oxygen Therapy (HBOT) is a treatment where you breathe oxygen in a pressurised chamber. The increased pressure allows your body to absorb more oxygen than normal, which may support healing and wellness. Our chambers operate at 1.3 to 2.5 ATA, safe for home use.

Question 2

Is a prescription required to use a hyperbaric chamber?

Accepted Answer

No prescription is required for mild hyperbaric chambers (under 1.5 ATA) like ours. These are classified as wellness devices. However, we always recommend consulting with your healthcare provider before starting any new therapy, especially if you have existing health conditions.

Question 3

Can I try before I buy?

Accepted Answer

Yes! We offer free consultations where we discuss your needs and answer all questions. We also have demonstration units available in Christchurch if you'd like to experience a session. Contact us to arrange a visit.

Question 4

How do I know if HBOT is right for me?

Accepted Answer

HBOT may benefit those seeking support for recovery, wellness, athletic performance, or various health conditions. The best way to find out is to book a free consultation where we can discuss your specific goals and circumstances.

Question 5

How long does a typical session last?

Accepted Answer

A typical session lasts 90 minutes at pressure, plus 10-15 minutes for pressurisation and as little as 2 minutes for depressurisation.

Question 6

How often should I use the hyperbaric chamber?

Accepted Answer

Most protocols recommend 3-5 sessions per week during an initial treatment period (usually 20-40 sessions). After that, many users transition to maintenance sessions 1-3 times per week. Your ideal frequency depends on your goals.

Question 7

What can I do during a session?

Accepted Answer

You can read, watch content on a tablet or phone, listen to music or podcasts, meditate, or simply rest. Many users find it's valuable quiet time in their day. The chamber has clear windows and communication is easy.

Question 8

Can I sleep in the hyperbaric chamber?

Accepted Answer

Yes, many people nap during sessions and some even sleep through the night in the chamber. As long as you're comfortable and have cleared any contraindications with your doctor, extended sessions are generally safe.

Question 9

What does it feel like inside?

Accepted Answer

The experience is comfortable and relaxing. During pressurisation, you may feel ear pressure similar to descending in an aeroplane; this is easily equalised by swallowing or yawning. Once at pressure, most people find it peaceful.

Question 10

Can I drive after a session?

Accepted Answer

Yes, you can resume normal activities immediately after a session. Some people feel energised, while others feel relaxed. There are no restrictions on driving or other activities.

Question 11

Is hyperbaric oxygen therapy safe?

Accepted Answer

Mild hyperbaric therapy using chambers at 1.3 to 2.5 ATA is considered very safe for most people. Our chambers have multiple safety features including pressure relief valves and emergency release mechanisms. Always consult your doctor if you have specific health concerns.

Question 12

Are there any side effects?

Accepted Answer

Side effects are generally mild and temporary. Some people experience ear pressure during pressurisation (like flying), temporary fatigue as the body processes extra oxygen, or very rarely, temporary vision changes. Most people tolerate HBOT very well.

Question 13

Who should not use a hyperbaric chamber?

Accepted Answer

HBOT is not recommended for people with untreated pneumothorax (collapsed lung), certain ear conditions, or severe claustrophobia. Those with other medical conditions should consult their doctor first. We're happy to discuss any concerns during your consultation.

Question 14

Can I use the chamber if I'm pregnant?

Accepted Answer

We recommend consulting with your healthcare provider before using HBOT during pregnancy. While there's limited research on mild hyperbaric therapy during pregnancy, most practitioners suggest caution.

Question 15

Can children use the hyperbaric chamber?

Accepted Answer

Yes, children can use hyperbaric chambers under adult supervision. Many families use HBOT together. Children may need shorter sessions initially. Always consult with your child's healthcare provider first.

Question 16

How much space do I need for the chamber?

Accepted Answer

The Flex 1700 requires approximately 2.5m x 1.2m of floor space when inflated, plus room for the compressor. It can be set up in a bedroom, spare room, or living area. When not in use, the chamber can be deflated and stored.

Question 17

How difficult is setup?

Accepted Answer

Setup is straightforward and takes under 30 minutes. No professional installation is required. We provide detailed instructions, a quick-start guide, and a complimentary remote support session to help you get started.

Question 18

Do I need an oxygen concentrator?

Accepted Answer

The chamber works with ambient air (21% oxygen) and may provide benefits from the increased pressure alone. An optional oxygen concentrator (up to 95% oxygen) has the potential to enhance benefits but is not required. Concentrators can be purchased separately.

Question 19

How noisy is the compressor?

Accepted Answer

Our medical-grade compressors operate at less than 55dB, quieter than a normal conversation. Many users find the gentle hum relaxing. The noise is outside the chamber, so inside it's very peaceful.

Question 20

What maintenance is required?

Accepted Answer

Maintenance is minimal. Wipe down surfaces after use, ensure the compressor filter is clean, and store properly when not in use. We provide full maintenance guidance and support.

Question 21

How much does a hyperbaric chamber cost?

Accepted Answer

Our chambers range from $12,995 to $17,995 depending on the model. This includes free NZ delivery, a 2-year warranty, and comprehensive support. Visit our pricing page for detailed information.

Question 22

Are financing options available?

Accepted Answer

Yes, we offer in-house financing from as low as $160/week. A deposit and service fee are required. Contact us for a personalised quote.

Question 23

Does health insurance cover hyperbaric therapy?

Accepted Answer

Coverage varies by insurer and policy. Some insurance plans cover HBOT for specific approved conditions. We recommend checking with your insurance provider. We can provide documentation to support your claim.

Question 24

Can I rent a hyperbaric chamber instead of buying?

Accepted Answer

We focus on sales rather than rentals as ownership provides the best value for regular use. However, we can discuss flexible options during your consultation. Many users find that buying is more cost-effective than ongoing clinic sessions.

Question 25

How does buying compare to clinic sessions?

Accepted Answer

Clinic sessions typically cost $100-200 per session. With our Flex 1700 at $14,995, you break even after approximately 100-150 sessions (about 6-12 months of regular use). After that, every session is essentially free, plus you have the convenience of home use.

Question 26

What warranty is included?

Accepted Answer

All our chambers include a comprehensive 2-year warranty covering manufacturing defects and component failures under normal use. Extended warranty options are available for additional peace of mind.

Question 27

What support do you provide after purchase?

Accepted Answer

We provide comprehensive support including a remote setup session, phone and email support, video troubleshooting, and access to our knowledge base. Our Christchurch-based team is here to help whenever you need us.

Question 28

How long does delivery take?

Accepted Answer

We offer free delivery throughout New Zealand. Most orders are dispatched within 2-3 business days and arrive within 5-7 business days depending on your location. Express delivery options are available.

Question 29

What if I have problems with my chamber?

Accepted Answer

Contact our support team immediately. We provide remote troubleshooting, and if needed, we'll arrange repair or replacement under warranty. Our goal is to minimise any disruption to your therapy.

Frequently Asked Questions

Getting Started

Using Your Chamber

Safety & Health

Product & Setup

Pricing & Finance

Support & Warranty

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